Author Topic: getting a good service,  (Read 719 times)

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Offline GEORGIAN

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getting a good service,
« on: 05 April, 2016, 06:36:21 PM »
In the past living ,anywhere in the east end, or anywhere else for that matter, and  whether it be a shop or a market stall anywhere  even in Newham,
in those days shop assistants went out of their way to try and keep your custom, and if you received a good service naturally you went there , again, is it any better today, ??

Q; can you remember an exceptional shop were you had and got such a good service either then or now,

many regards to you all Georgian,

Offline nellanhoj

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Re: getting a good service,
« Reply #1 on: 05 April, 2016, 07:34:58 PM »
Depending on how far you go back. In the days of Retail Price Maintenance, when the manufacturers dictated the shopkeepers maximum profit by price-marking goods and you had lots of local independent little local shops, then you would use the shop that was the most obliging and gave you good service, was helpful, and perhaps gave a little bit of "tick".
That was when businesses sold with business, stock at valuation, and GOODWILL all included in the sale price. Today of course, the trading climate has changed and competition in price as well as service dictates where you shop. There's no such thing as loyalty, just cut-throat competition which we take advantage of in our own choices of shops and to our advantage.